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Our DNA
At Nexa.itsm, we’re built on the belief that technology should empower—not complicate.
We give you the freedom to build and the power to evolve, putting control back in your hands.
SIMPLICITY
Drag, drop, customize—no coding required. We eliminate complexity so you can focus on what matters.
FLEXIBILITY
Adapt everything to your needs, not the other way around. Scale effortlessly as your business grows.
EMPOWERMENT
No dependencies, no delays. You shape your tools, your way, with full control.
We believe you know your business best.
That’s why we let you define your future.
Who We Are
OUR VISION
Simple, agile, human-centered IT.
We created Nexa.itsm because we were tired of clunky tools, confusing interfaces, and systems that slow teams down.
NO MORE CODING. NO MORE DELAYS
Just a flexible, modern platform that adapts to you — not the other way around.
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Nexa.itsm was born out of frustration — powered by purpose.
Nexa.itsm gives every business—no matter the size—the power to take back control of their IT.
Our Services
At Nexa.itsm, We partner with you to design, connect, and scale a no-code service platform
that fits your business — without heavy projects or vendor lock-in.
PRODUCT CUSTOMISATION
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Map processes and SLAs to your reality (incidents, requests, changes, assets).
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Build forms, queues, approvals, and dashboards in our no-code studio.
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Deliver a clean, branded experience for every team and user.
DATA MIGRATION
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Audit, cleanse, and de-duplicate CMDB, asset, and ticket history.
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Safe, scripted imports with rollbacks and validation.
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Minimal downtime; clear cutover and success criteria.
INTEGRATIONS
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SSO/identity (Azure AD, Okta).
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Existing internal and external integrations.
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Event flows that keep services and assets in sync.
CONSULTING
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ITIL-aligned service design tuned to your context.
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KPI frameworks (MTTA/MTTR, backlog health, asset accuracy).
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System Configuration.
Ready to move faster? Let’s shape your service platform—your way.
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