Privacy Policy

In order to access Nexa.itsm’s resources and services, users may be required to enter personal data such as their e-mail address, name, address and telephone number. Similarly, when a registered user connects to the Site, his or her IP address is recorded.
Personal information about the users of the site is strictly confidential.
Nexa.itsm is responsible for the processing of the data collected within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
The use of the website and/or the completion of the forms for accessing Nexa.itsm’s resources and services by the user implies express and unreserved consent to the processing of their personal data under the conditions set out herein, with users having the right to withdraw their consent later.

PURPOSES OF DATA PROCESSING
The data collected by Nexa.itsm during the use of the site and access to the resources are processed in order to allow access to the resources distributed on the site, the identification of users, the improvement of services, and the distribution of editorial content as well as commercial prospecting operations.

DATA FLOW
Nexa.itsm only uses the data collected from its users for its own purposes.
The data may however be transmitted to technical service providers that Nexa.itsm may call upon in order to optimize the site and services, in particular, and in a non-limitative manner, for the hosting of the site in shared server infrastructures, or for the use of technical solutions for the distribution of its contents.
Where applicable, personal information concerning users may eventually be accessible to the provider, strictly within the framework of the service provided, Nexa.itsm undertaking that its providers and subcontractors will comply with the provisions of Regulation (EU) 2016/679 of 27 April 2016 and will not make any use of the data other than the performance of the technical services necessary to enable the use of Nexa.itsm’s resources and services.

PERIOD FOR WHICH PERSONAL DATA IS STORED
When a user explicitly provides contact information to download a resource or request to be contacted, we collect personal data. The personal data collected by Nexa.itsm when a user accesses its resources is kept for a maximum of 5 years from the date of collection, in order to continue to inform users of the evolution of our services and the availability of new content.

SECURITY OF THE DATA COLLECTED
Nexa.itsm undertakes to ensure the confidentiality of the data collected, and to implement all technical and organizational measures adapted to preserve their security and integrity, in particular against accidental loss, alteration, distribution or unauthorized access.
Generally speaking, Nexa.itsm undertakes to use the data collected in strict compliance with the legislation in force, and in particular with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
As such, Nexa.itsm undertakes to:
• Hosting data within the European Union;
• Not use the data for purposes other than those specified herein;
• Not to disclose the data to third parties, whether private or public, natural or legal persons, apart from the technical service providers mentioned above;
• Inform users of any security breach or vulnerability that directly or indirectly affects data and/or could lead to accidental disclosure or unauthorized access to data.

USER RIGHTS
In accordance with the French law "Informatique et libertés" of January 6, 1978 and the Regulation (EU) 2016/679 of April 27, 2016, users have an individual right of access, rectification, deletion, limitation, opposition and portability of the data concerning them.
These rights can be exercised by sending a written request to the following E-mail address:
contact@global.fr

Users also have the right to lodge complaints with the CNIL concerning the exercise of the aforementioned rights.