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Welcome to Nexa.itsm: The Startup Revolutionizing IT Service Management

Updated: Jun 17

Introduction to Nexa.itsm solution

A Brief History

Nexa.itsm emerged in late 2023 from a bold ambition: to fundamentally transform IT service and asset management. Driven by the conviction that traditional ITSM tools are often overly complex and rigid, we set out to develop a revolutionary, intuitive no-code platform—one designed specifically to simplify and streamline IT operations across businesses of all sizes.

The launch of our first functional demo at the end of 2023 marked a pivotal moment in our journey, quickly positioning us as an emerging and dynamic player in the ITSM landscape.



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Nexa ITSM - Innovative Service Management Solution Logo Design

Vision and Mission

Innovate. Simplify. Anticipate.

At Nexa.itsm, our mission is clear: to simplify IT management so organizations can focus on their growth. We aim to anticipate and adapt to evolving business needs, delivering a platform that makes technology intuitive, collaborative, and genuinely beneficial for every team member.


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Nexa.itsm AI

Key Features of Nexa.itsm


Absolute No-Code Simplicity

Our no-code platform empowers all your employees—technical and non-technical alike—to effortlessly manage and automate IT processes. Nexa.itsm transforms IT management into an accessible, collaborative experience, boosting team productivity across your organization.


100% Customizable, Down to the Second

We understand every organization is unique, which is why Nexa.itsm provides unmatched flexibility. Everything—from workflows, forms, reports, to Service Level Agreements (SLAs)—is fully customizable, precisely tailored to your standards and expectations, even down to the second.

This unparalleled flexibility makes our solution suitable for businesses of all sizes, from startups and SMEs to large enterprises.


Comprehensive, All-in-One Platform

Nexa.itsm transcends the boundaries of typical ITSM software. Our integrated solution merges IT service management, and comprehensive asset management, creating one unified, cohesive platform.

Whether your priorities involve streamlined incident management, efficient asset tracking, dynamic service catalogs, precise SLA handling, or optimized service desk operations, Nexa.itsm adapts instantly to your organization's evolving needs.


Intuitive User Experience

Our platform features a modern, intuitive interface designed for easy adoption across your entire team. Even complex IT management tasks become straightforward, fostering collaboration, improving efficiency, and driving user satisfaction.


Exceptional Performance & Scalability

Built for performance and scalability, Nexa.itsm handles demanding operations seamlessly, ensuring minimal downtime and maximum productivity. Our agile infrastructure and responsive design deliver consistent reliability as your business grows.


Flexible Deployment: SaaS or On-Premises

Understanding diverse business strategies, we offer both SaaS (cloud-based) and on-premises deployment options. Choose the scalability and ease of SaaS or the full control and security of an on-premises installation, aligning perfectly with your organizational IT strategy.


Enhanced Security by Design

Security is foundational to Nexa.itsm. Our platform integrates advanced security protocols, including robust encryption, rigorous access control, and compliance with international standards. We ensure your critical data is protected against internal and external threats at every stage of operation.


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Nexa.itsm transformation

Join the Future of ITSM Today

Nexa.itsm isn't just a platform—it's a new vision for IT management. Experience simplicity, customization, and performance like never before.

Discover today how Nexa.itsm can propel your organization into a new era of efficiency, agility, and technological innovation.Nexa.itsm isn't just a solution—it's a new vision for IT management. Experience simplicity, customization, and performance like never before.

Discover today how Nexa.itsm can propel your organization into a new era of efficiency, agility, and technological innovation.


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